Terms of use

The rules for using IndicPDF, buying credits and what we are responsible for. Updated 4 November 2026.

Who we are

IndicPDF (indicpdf.in) is run by its proprietor, a sole proprietor based in Hyderabad, Telangana, India. In these terms “we” means IndicPDF and “you” means the person using it.
You can reach us at contact@indicpdf.in.

IndicPDF converts documents: PDF, Word, PageMaker and image files, legacy Indian-language fonts to Unicode and back, reading scanned pages (OCR) and translating.
Every result is made by a machine. Check it before you rely on it, publish it or file it anywhere, above all a legal, financial or official document. Legacy-font conversions are made from mapping tables we built, and a result can contain mistakes.
We work to keep the service running and correct, but we do not promise that it will always be available, error-free or suitable for a particular purpose.

An account is for one person. Keep your password to yourself; you are responsible for what is done with your account.
Do not make several accounts to get around the free limits, and do not use scripts or bots to use the service. We may suspend an account that does either, or that breaks these terms.
You can delete your account from the Account page at any time.

Your documents stay yours. You must have the right to upload them, and you give us permission only to process them to do what you asked.
A file and everything made from it are deleted from our servers within 4 hours of upload. The Privacy and Security pages say exactly what is kept and for how long.
Do not upload anything unlawful, anything that infringes someone else’s rights, or anything meant to harm the service (such as malware).

The Word add-in, IndicPDF for Word, is part of IndicPDF, and these terms cover it. It uses your IndicPDF account, its free allowance and its credits, exactly as the website does.
The add-in never changes the document you have open: the converted copy is a new document. Check it against the original before you rely on it.
Microsoft’s own terms cover Word and the store you installed the add-in from.

Every tool has a free daily and monthly allowance, shown on the Free limits page. We may change the allowances.
Past the free allowance, a signed-in account with a confirmed email address can pay with credits. One credit is one rupee. The price of each kind of page is on the Pricing and Credits pages, and it is shown before anything is charged.
Credits are charged when a job is accepted. If the job fails, is cancelled or reads fewer pages than were paid for, the credits for the pages not done come back to your balance by themselves.
Credits you buy never expire. Credits are not money: they cannot be transferred to another account, exchanged for cash or refunded as money, except as the Refund policy says. Credits we give free (at sign-up and each month) have no cash value and last until the end of the calendar month (India time) in which they are given; unused free credits then lapse and the free credits for the next month are given.
An account can spend a limited number of credits in a day, and a file has a page limit, both shown on the Free limits page. For more, write to us about the Archive & Publishing plan.

Payments are taken by Razorpay. We never see or store your card, bank or UPI details.
Prices are in Indian rupees. IndicPDF is not registered for GST, so no GST is charged and the receipt we give is not a tax invoice.
Credits are added once Razorpay confirms the payment. If money left your account and no credits arrived, see the Refund policy.

IndicPDF is provided as it is. To the extent the law allows, we are not responsible for indirect losses, lost profits or lost data that come from using it or from a mistake in a result.
Where we are responsible, our responsibility is limited to the amount you paid us in the three months before the claim.

We may change these terms. The date at the top says when they last changed, and using IndicPDF after a change means you accept it.
These terms are governed by the laws of India, and the courts at Hyderabad, Telangana, alone hear any dispute about them.